Privacy Policy
Last updated: April 2026
1. Who We Are
nest.holiday is a direct booking platform operated by Nest Holiday Ltd, registered in England and Wales. We provide technology that connects independent holiday property owners with guests.
Our registered address and data controller contact can be found at hello@nest.holiday.
2. What Data We Collect
We collect information you provide when creating an account, making a booking, or contacting support. This includes your name, email address, payment details, and communication history.
We also collect automatically generated data such as browser type, IP address, pages visited, and timestamps when you use our platform.
3. How We Use Your Data
Your data is used to provide and improve our service, process bookings, send transactional and service emails, and ensure platform security.
We do not sell your personal data to third parties. We may share data with payment processors, email delivery services, and hosting providers strictly necessary to operate the platform.
4. Your Rights
Under UK GDPR you have the right to access, rectify, erase, or port your personal data. You may also object to certain processing activities.
To exercise any of these rights, please contact us at hello@nest.holiday. We will respond within 30 days.
5. Data Retention
We retain your account data for as long as your account remains active, and for a reasonable period thereafter as required by applicable law or legitimate business interest.
Booking records may be retained for up to 7 years for accounting and legal compliance purposes.
6. Cookies and Tracking
We use essential cookies to operate the platform and optional analytics cookies to understand usage. See our Cookie Policy for full details.
You can withdraw consent for non-essential cookies at any time via your browser settings.